We collect information about you for 2 reasons; firstly, to process your order and secondly, to provide you with the best possible service. We will never pass your details on to any third party without your express permission. We will give you the chance to refuse any marketing email from us in the future in line with the GDPR.
The type of information we will collect about you includes:
Your full name Address Contact number Email address Credit/debit card details
We only retain and process this data for the length of your guarantee, and it is stored securely either electronically on a secure server or physically in a locked filing cabinet. It is then destroyed.
We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies, we will delete or correct it promptly. The personal information which we hold will be held securely in accordance with our internal security policy and the law. If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.
We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings. If you have any questions/comments about privacy, you should email us at firstname.lastname@example.org
Delivery is free on orders over Â£150 to Mainland UK otherwise an additional fee may apply.
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